

Payment Policy β SleekCity
π Effective Date: March 11, 2025
At SleekCity, we strive to make your shopping experience smooth and secure. Please review our payment policy for details on accepted payment methods, billing procedures, and security measures.
1. Accepted Payment Methods
We accept the following payment options:
β Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
β PayPal
β Apple Pay & Google Pay
β Cryptocurrency Payments (Bitcoin, Ethereum, and selected cryptocurrencies)
β Bank Transfers (Available for bulk or custom orders)
β³ Processing Time: Instant for most methods, bank transfers may take 1-3 business days.
Note: Available payment methods may vary based on your location.
2. Payment Processing
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Payments are processed immediately upon order placement.
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Transactions are secured with advanced encryption and fraud protection.
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If your payment is declined, please check with your bank before retrying.
3. Pricing & Currency
π² All prices on our website are in USD ($) unless stated otherwise.
π² Customers may be charged in their local currency based on bank exchange rates.
π² Prices may change due to market conditions or promotional offers.
4. Taxes & Additional Charges
πΉ Sales tax, VAT, or import duties may apply based on your location.
πΉ Customers are responsible for any customs fees or international transaction charges.
5. Order Confirmation & Invoices
π§ A confirmation email is sent within minutes after a successful payment.
π§ If you donβt receive it within 24 hours, check your spam folder or contact us.
π§ Invoices can be provided within 1 business day upon request.
6. Payment Security
π We use SSL encryption to protect all transactions.
π SleekCity does not store sensitive payment details like credit card numbers.
π Suspicious transactions may be canceled, and a refund will be issued within 3-5 business days.
7. Refunds & Chargebacks
π° Refunds are handled as per our Refund & Return Policy.
π° Approved refunds are processed within 5-10 business days.
π° If you suspect an unauthorized charge, contact us immediately.
π° Unapproved chargebacks may result in account suspension.
8. Subscription & Recurring Payments (If applicable)
π Some products or services may be available on a subscription basis.
π Customers will receive a notification 3 days before each billing cycle.
π Subscriptions can be canceled at any time, but refunds are not available after billing.
9. Failed or Declined Payments
If your payment fails, please check:
β Sufficient funds in your account.
β Any bank restrictions on your card.
β Correct billing details entered.
π‘ If issues persist, try another payment method or contact your bank.
10. Contact Us
For any payment-related inquiries, feel free to contact us:
π§ Email: info@sleekcity.xyz
π Phone: 307-621-0431
π Support Hours: Monday β Friday, 9:00 AM β 6:00 PM (PST)
Thank you for shopping with SleekCity β your trusted source for luxury fragrances!