
Sales Policy β SleekCity
π Effective Date: March 11, 2025
At SleekCity, we are committed to providing a seamless shopping experience. Please read through our Sales Policy to understand our procedures for order processing, shipping, payment, and promotions.
1. Order Processing
π¦ Orders are processed within 24-48 hours of being placed.
π§ Once processed, you will receive a confirmation email with details of your purchase and an estimated delivery timeframe.
β οΈ If any issues arise with your order, our customer service team will promptly notify you.
2. Shipping and Delivery
π We offer multiple shipping options to suit your needs, including standard and expedited delivery.
π° Shipping costs are calculated at checkout based on your location and selected shipping method.
β³ Please allow 5-7 business days for standard shipping and 2-3 business days for expedited shipping.
π A tracking number will be provided once your order is dispatched, allowing you to monitor your package.
3. Payment Methods
π³ SleekCity accepts a range of payment methods for your convenience, including:
β
Major credit cards (Visa, MasterCard, American Express)
β
Debit cards
β
Online payment systems (e.g., PayPal)
π All transactions are processed securely to ensure your information is protected.
4. Sales Tax
βοΈ Sales tax is applied according to your shipping address and local regulations.
π² The applicable tax amount will be calculated and displayed at checkout before you complete your order.
5. Special Offers and Promotions
π SleekCity frequently offers promotions, discounts, and special deals.
β οΈ All promotional offers are subject to their own terms and conditions, which will be provided during the promotion period.
π Some items on sale or promotional offers may have limited availability and may not be eligible for returns or exchanges.
6. Product Availability and Pricing
π All products listed on our website are subject to availability.
π We make every effort to keep our inventory updated; however, if a product is out of stock or unavailable, we will contact you to offer alternatives or arrange a refund.
π° Prices are displayed in USD and may change without prior notice.
7. Order Modifications and Cancellations
βοΈ If you wish to modify or cancel an order, please contact us as soon as possible:
π§ Email: info@sleekcity.xyz
π Phone: 307-621-0431
β Once an order has been processed and shipped, we may not be able to make changes or cancel it.
8. Customer Support
π€ Our customer service team is here to assist you with any questions or concerns.
π¬ Whether itβs about a product, order status, or payment, feel free to reach out to us!
π§ Email: info@sleekcity.xyz
π Phone: 307-621-0431
π Support Hours: Monday β Friday, 9:00 AM β 6:00 PM (PST)
π Thank you for shopping with SleekCity β Your trusted destination for the latest fashion trends!